Alumni Spotlight Nursing Grad Pedro Uribe

Watch Pedro Uribe, September 2017 Nursing Graduate, share why he chose to pursue a career in nursing! Find out what he likes most about the nursing program at Northwestern College and what he has to share about his experience overall! If you are still searching for your dream job, don’t hold back. Take the next steps in your career and visit Northwestern College today!

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Rahm Emanuel’s vision for Chicago could impact the Medical Assistant Profession

Mayor Rahm Emanuel has a vision for the future of Chicago. It’s big, it’s bold, and it could be a game-changer in terms of career opportunities for healthcare professionals, including medical assistants.

There’s a movement happening across the country, related to advances in medical technology and medical technology startup companies, which is similar to the tech startup boom that has come to define northern California’s Silicon Valley.

Think about names like Apple, Intel, Cisco, Amazon, eBay, Craigslist, Google, Snapchat, Twitter, LinkedIn, Facebook, Buzzfeed, Uber, and countless others—all of them began as startups, and have since shaped the world we live in today.

So, the way Mayor Emanuel sees it, the impending boom in the world of medical technology startups needs a home. And he wants that home to be Chicago.

The term “healthcare technology” refers mainly to companies focused on making advances in technological capabilities that impact everything from patient care to medical records. According to one recent report, healthcare technology could be a $280 billion industry by the year 2021.

In a September 10, 2017 article that appeared in MedCityNews, Emanuel commented on a report by the Health Care Council of Chicago, which presented an array of facts and statistics regarding the healthcare industry in Chicago.

“This report confirms what we have long suspected — Chicago is an unparalleled hub for healthcare innovation,” he said. “Thanks to the ingenuity of our businesses and incubators — like Matter — we have the ability to harness Chicago’s potential in ways we could never imagine before and build a stronger healthcare industry for our entire nation and world.”

And the argument he makes is a strong one.

• Chicago is home to approximately 26,000 healthcare-related companies and more than 600,000 healthcare-related employees
• Instead of focusing on one or two specific niches within healthcare, Chicago boasts a robust environment for all corners of the industry, from pharmaceutical companies and health insurance to major medical clinics and care providers
• In 2016, Chicago’s healthcare-related industry was tagged at more than $69 billion
• Chicago is already home to more than 140 medical research companies focused on technological innovation and advances
• Academic institutions like the University of Chicago and Northwestern University have funds and investment programs ranging from $4 million to $25 million

So, what does all of this mean?

If Mayor Emanuel’s vision is realized, it would have a major impact on the work of medical assistants working in and around the city of Chicago.

Unlike nurses who focus entirely on patient care, or medical billing and coding specialists who focus on administrative tasks, medical assistants typically handle both. They spend some of their time taking care of clinical responsibilities, while at other times handling front-office administrative duties.

Here are some of the things medical assistants may find themselves doing in any given day:

• Answering telephones
• Recording vital signs
• Greeting patients
• Prepping patients for examination
• Scheduling appointments
• Assisting the physician during examinations
• Handling billing and bookkeeping
• Explaining treatment procedures to patients
• Filling out insurance forms
• Taking medical histories
• Updating and filing medical records
• Arranging for hospital admissions and lab services

So, given the well-rounded nature of the work that medical assistants are responsible for, any advances and technological innovations related to the healthcare industry could realistically impact their daily lives. New technology usually means better efficiency, better treatment options, and streamlined processes.

For anyone thinking of pursuing a career as a medical assistant, this is exciting news. Individuals who typically thrive in the field share some common characteristics, which include good communication, organization, listening, and problem-solving skills. Medical assistants also, of course, need to be willing to embrace technology and be adaptable.

And, it’s important to find the kind of education and training program that will deliver the knowledge and skills it takes to succeed in such a rapidly evolving profession.

Northwestern College’s Medical Assistant Program

Established in 1902, Northwestern College has a rich history of serving students in the greater Chicago area who are looking for a quality education, and training that’s focused and comprehensive. With programs in healthcare and business, Northwestern College offers accredited programs, and is founded on the mission of meeting the distinct needs of each student who walks through its doors.

The Medical Assisting program at Northwestern College is designed to prepare students for entry into careers as medical assistants in any number of different settings. The program’s goals include preparing students to:

• Communicate effectively with patients, supervisors, support personnel, and other healthcare team members using suitable verbal, nonverbal, and written skills
• Apply knowledge of basic sciences and medical theory to the application and appropriate knowledge of administrative and clinical medical assisting procedures
• Apply critical and creative thinking and analytical skills to make sound administrative and clinical judgments to enhance patient care
• Deliver patient care in a respectful manner that reflects sensitivity to individual differences
• Earn the (AMT) Registered Medical Assistant credential

The Medical Assisting certificate prepares students to sit for the Registered Medical Assistant credentialing exam administered by the American Medical Technologists.

Classes are conveniently available at Northwestern College’s Bridgeview campus. And with a variety of course scheduling options, the Medical Assisting program presents an ideal path toward a fulfilling career in healthcare.

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Program Director Chandra Hurt on Medical Assisting

Want to know if a career in Medical Assisting is right for you? Watch Chandra Hurt, Program Director of the Medical Assisting Department, discuss the Medical Assistant Program at Northwestern College in this short clip!  Take the next step in your career and learn why you should choose Northwestern College today! 

Find out what you can learn as a medical assistant at Northwestern College! Watch this short clip, where Program Director, Chandra Hurt, discusses the benefits of being a medical assisting student. Gain insight about the skills you can learn at Northwestern College and see if this program is right for you!

 

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6 Ways to Know if Dental Assisting is the Right Career Path for You

For most people, visiting the dentist’s office isn’t something to look forward to. Whether for a routine checkup or a curative procedure like getting a filling for a cavity or a root canal, it’s usually among the last places people would prefer to spend their time.

Dentists and their staff know this, so finding ways to lower the stress being experienced by patients and putting them a little more at ease is a very real objective at most dental practices. And more often than not, the first member of the team whom this responsibility typically falls to is the dental assistant.

One of the first things to know about dental assistants is the difference between them and another key member of the team, the dental hygienist.

Dental assistants handle a much broader range of duties, including administrative tasks like greeting patients, billing, and appointment scheduling, as well as patient-oriented work, such as fluoride treatments, taking impressions, and assisting dentists during procedures. Dental hygienists, on the other hand, are primarily responsible for patient care and assisting the dentist.

Needless to say, no two days are alike for a dental assistant.

So, given the important role dental assistants play and the broad range of responsibilities they carry, it helps to know what type of people are best suited to enter the field, if it’s a profession you’re considering. Here are some common characteristics of those who typically succeed as dental assistants.

1. Dental Assistants have Good People Skills
   

   Many times, the first person that patients encounter at the dentist’s office is a dental assistant. Dental assistants spend much of their time interacting with patients, whether it’s greeting them and assisting them in the front of the office or working with them at some point during their procedures. So it’s important for anyone looking to enter the field to have compassion and be able to connect with patients on a human level. At the same time, good people skills come into play for dental assistants in terms of working with dental hygienists and dentists as part of the office team.
   
   

2. Dental Assistants can Multitask
   

   As stated earlier, the responsibilities that dental assistants carry with them on a daily basis are broad and diverse. One minute you may be answering phones and scheduling an appointment, and the next you may be asked to help prep a workstation and sterilize instruments. Having solid multitasking skills is a must in order to stay on top of everything in a setting that can be quite fast-paced.
   
   

3. Dental Assistants have strong Dexterity
   

   When dental assistants are handling some of their clinical duties, sometimes that involves sterilizing instruments and assisting dentists and dental hygienists during treatment. As you probably know, some of the instruments and equipment used can be small and intricate. So it helps to have solid dexterity and good motor skills to ensure you can ably handle things like mouth mirrors, explorers, periodontal probes, and cotton forceps, among others.
   
   

4. Dental Assistants have the right Poise
   

   Ask any dental assistant, and they’ll tell you that there will be times when it’s easy to get flustered. There will be days when the phone doesn’t stop ringing and when you encounter tough patients and have back-office things to get done immediately. This isn’t every day, but it does happen. Having the patience, poise, and ability to calmly navigate everything that’s happening is a big help.
   
   

5. Dental Assistants have strong Communication skills
   

   When dental assistants work directly with patients, they often find themselves explaining information and details that, while easily understandable to them since they do it every day, aren’t easily understood by patients. So it’s essential that you’re able to communicate clearly to ensure you’re meeting their needs. Additionally, as part of the dental care team, you also need to engage in teamwork and effective communication with dental hygienists, dentists, and other dental assistants.
   
   

6. Dental Assistants always have a Positive Attitude
   

   Bringing a positive attitude to the workplace is important for anyone, including dental assistants. Again, working at a dental practice can at times be stressful. When you approach any challenging situation with positivity, it sends a message to the other members of the team that you’re someone that can be counted on and will always be willing to work toward a solution. A positive attitude also helps those looking to advance their careers in the profession, to positions like office manager, which isn’t uncommon for dental assistants.

Does this sound like you?

If it does, you need to start exploring dental assistant programs that offer the level of education and training that will position you to not just successfully enter the field, but also to thrive within it.

The Dental Assisting program at Northwestern College is highly respected by employers for its abundance of hands-on training, exceptional facilities, seasoned instructors, and curriculum that is designed with the help of those currently working in the industry.

Established in 1902, Northwestern College has a rich history of serving students in the greater Chicago area who are looking for a quality education and training that’s focused and comprehensive. With programs in healthcare and business, Northwestern College offers accredited programs and is founded on the mission of meeting the distinct needs of each student who walks through its doors.

Northwestern College’s Dental Assisting program is designed to prepare students to:

• Apply infection control and safety guidelines in the dental setting.
• Complete patient information on the dental record, including medical and dental histories, vital signs, and tooth charting annotations.
• Assist with or perform an extra- or intraoral examination and record findings.
• Expose, process, and mount dental radiographs using both traditional and digital techniques.
• Perform dental laboratory procedures.
• Assist in managing medical emergencies.
• Model professional behaviors, ethics, and appearance.
• Effectively communicate with patients, family members, and other members of the healthcare team.
• Exhibit professional conduct, including reliability, responsibility, honesty, and ethical behavior.

Take advantage of the huge opportunities while they’re here.

According to the U.S. Department of Labor, Bureau of Labor Statistics, the need for dental assistants nationwide will grow 18 percent from 2014 to 2024—a rate much faster than average. And in Illinois, O*NET OnLine reports that in that same time frame there will be 470 dental assistant job openings statewide every year.

This means big career opportunities for those looking to enter the field of dental assisting. With all of this opportunity, along with the proven and established dental assisting program at Northwestern College, the next great success story could be you.

Northwestern College is accredited by the Higher Learning Commission, 230 S. LaSalle St., Suite 7-500, Chicago, IL 60604, (312) 263-0456, www.hlcommission.org.

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Take Advantage of Big Opportunities as a Dental Assistant

Every day across America, countless people walk into  dental offices feeling a little nervous, apprehensive, and hopeful that everything will go okay. Also, much of the time, the main individual they experience who’s ready to welcome them and set their nerves calm is the dental assistant.

There’s a lot of people that are not knowledgeable about dental assistants or the role they play as opposed to dental hygienists, the amount schooling it takes to enter the field, and what opportunities are available.

Here are some key things that anyone who’s considering a career in healthcare should know about dental assisting, so they can make the best informed decision.

There is a difference between dental assistants and dental hygienists,

Many people assume the two job titles are interchangeable and refer to the same position, but that’s not the case. While dental hygienists typically spend most, if not all, of their time handling clinical duties with patients, dental assistants are required to be much more versatile in their responsibilities.

Dental assistants take care of clinical tasks like applying sealants and fluoride treatments, taking impressions of patients’ teeth, sterilizing instruments, and assisting the dentist during a variety of treatment procedures; as well as front office duties such as greeting patients, scheduling patient appointments, processing billing and payments, and gathering patient histories.

A wide range of skills are necessary to succeed in the field.

 

In any given day, dental assistants will be taking care of both front-office administrative duties as well as clinical, patient-care responsibilities Dental hygienists need to be able to:

• Communicate effectively with patients and other members of the dental care team
• Be organized and have a keen attention to detail.
• They need sharply developed clinical skills including excellent dexterity since they’ll be working with intricate and often small medical tools
• Work well as part of a team
• Bring compassion as a way to help put patients at ease

There’s a shortage of dental assistants and, as a result, exceptional growth projected in terms of employment opportunities.

It’s no secret in the healthcare industry that there are big opportunities out there in many fields. And dental assisting is no different. In fact, just a few years ago in a report published by CareerBuilder, dental assisting was identified as one of the top 10 occupations in healthcare facing major shortages.

There are a number of reasons causing this shortage, including an aging population and surging demand for healthcare services, to more widespread access to health insurance and advancing technology that’s resulting in increased demand. Either way, there’s no denying that there will be an ongoing need for dental assistants in Illinois and across the country.

According to the U.S. Department of Labor, Bureau of Labor Statistics, the need for dental assistants nationwide will grow 18 percent from 2014 to 2024—a rate much faster than average. And in Illinois, O*Net Online reports that in that same timeframe, there will be 470 dental assistant job openings statewide every year.

Dental assistants find a number of ways to advance their careers along interesting professional paths.

Many dental assistants are perfectly happy working that field throughout their career. At the same time, you’ll find others who, after time, decide to use their experience in dental assisting as a stepping stone to other things.

Some of these varied career paths include education, with experienced dental assistants returning to education and training programs to serve as instructors; medical/dental office managers, for dental assistants who prefer the administrative aspects of the profession over clinical work; dental product sales representatives; and for those who enjoy the clinical responsibilities, dental hygienist, which requires more schooling.

It doesn’t take a four-year or even two-year college degree program to become a dental assistant.

The typical educational requirement to enter the field is a certificate program, which usually can be completed in as little as 12 months, but don’t mistake the shorter program duration for ease of completion.

Top-notch dental assisting programs should be accredited, be supported by modern technology and simulation labs for hands-on training with feature experienced instructors who bring many years of working knowledge in the field, and a well-rounded curriculum that covers all areas that dental assistants are required to understand.

Northwestern College’s Dental Assistant Program

Established in 1902, Northwestern College has a rich history of serving students in the greater Chicago area who are looking for a quality education and training that’s focused and comprehensive. With programs in healthcare and business, Northwestern College offers accredited programs and is founded on the mission of meeting the distinct needs of each student who walks through its doors.

The Dental Assistant Program at Northwestern College is designed to prepare students to:

• Apply infection control and safety guidelines in the dental setting.
• Complete patient information on the dental record, including medical and dental histories, vital signs and tooth charting annotations.
• Assist with or perform an extra/intraoral examination and record findings
• Expose, process and mount dental radiographs using traditional and digital techniques.
• Perform dental laboratory procedures.
• Assist in managing medical emergencies.
• Model professional behaviors, ethics, and appearance.
• Effectively communicate with patients, family members, and other members of the healthcare team.
• Exhibit professional conduct, including reliability, responsibility, honesty, and ethical behavior.

A Powerful Combination

With all of the professional opportunities afforded those looking for a career as a dental assistant, and with Northwestern College’s Dental Assistant Program, students will find a powerful combination for success.

Northwestern College is accredited by the Higher Learning Commission, 230 S. LaSalle St., Suite 7-500, Chicago, IL 60604, (312) 263-0456, www.hlcommission.org.

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A Healthcare Career as a Medical Assistant

Even though there’s a lot of uncertainty in healthcare these days with what’s going on in Washington, D.C., one thing is undeniable—many of the specialty fields within the industry are poised for serious growth.

A position that is well positioned as any other is that of the medical assistant.

With projections of 23 percent growth nationwide between 2014 and 2024 by the U.S. Department of Labor—as well as high growth in Illinois within that same time frame—opportunities for those looking for a new career as a medical assistant are abundant.

If that sounds like you, it only makes sense that you have a full understanding of what medical assistants do and what skills make someone well suited for the profession.

One of the unique aspects of medical assistants is that—unlike physicians and nurses who deal strictly with patient care and administrators who work exclusively on front-office responsibilities—MAs are asked to do both.

Some of the clinical duties medical assistants are responsible for include:

• Prepping patients for exams
• Taking vital signs
• Phlebotomy
• Taking medical histories
• Assisting during medical exams
• Educating patients and families
• Removing sutures
• Collecting lab specimens for testing

Some of the administrative tasks medical assistants perform include:

• Handling phone calls
• Greeting patients
• Medical billing and record keeping
• Scheduling appointments
• Helping patients with insurance forms

Clearly, medical assistants represent some of the more versatile members of the healthcare team. As a result, it takes a distinctive set of skills and characteristics for someone to thrive and succeed in the field. Some of these include:

Organization—every day on the job requires medical assistants to stay on top of many different tasks, covering patient care and administrative work. So having outstanding organizational skills is essential in order to ensure that those jobs are done efficiently and well.

Compassion—much of what medical assistants do involves working closely with patients before, during, and after medical exams—patients who are often scared, uncertain, and have a lot of questions about their medical condition. Being able to relate on a human level is crucial, and to do that takes a high level of compassion.

Communication—visit any medical facility and you’ll see an environment that is very busy and fast-paced. With so much going on, medical assistants must have excellent communication skills in order to ensure the effective treatment of patients and streamlined front-office operations.

Adaptability—given the unique dual role that medical assistants play, being adaptable and able to shift focus on a dime is an important skill. One second you may be dealing with an insurance representative about a patient’s bill over the phone, and the next you may be administering a flu shot to a young child.

Technology—advances in technology have impacted healthcare in many different ways. If you’re interested in a career as a medical assistant, it’s important that you bring a level of comfort working with various software programs and are open to learning and being trained to work with new technology.

Northwestern College’s Medical Assistant Program

Established in 1902, Northwestern College has a rich history of serving students in the greater Chicago area who are looking for a quality education and training that’s focused and comprehensive. With programs in healthcare and business, Northwestern College offers accredited programs and is founded on the mission of meeting the distinct needs of each student who walks through its doors.

The Medical Assisting program at Northwestern College is designed to prepare students for entry into a career as a medical assistant in any number of different settings. The program’s goals include preparing students:

• To prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills) and affective (behavior) learning domains.
• To provide academic assessment of critical thinking, effective communication, and personal responsibility of students in the medical assisting program.
• To prepare graduates of the medical assisting program to be self-assured, responsible, and competent in the field of medical assisting.
• To provide the community with skilled medical assistants that interacts with patients in a professional and empathic manner.
• To prepare students to become (AMT) Registered Medical Assistants.
• To encourage lifelong learning opportunities.

The program’s curriculum is designed to prepare students with the following skills:

• Preparing patients for examination
• Taking vital signs and medical histories
• Assisting with examinations, treatments, and office surgeries
• Performing laboratory procedures and electrocardiograms
• Instructing patients in preparing for X-ray and laboratory examinations
• Communicating after-care instructions
• Assuming medical office responsibilities
• Working with healthcare computers and IT systems

The Medical Assisting certificate program prepares students to sit for the Registered Medical Assistant (RMA) credentialing exam administered by American Medical Technologists. The RMA certificate is recognized throughout the medical assisting profession. The RMA credential means a professional edge, increased prestige in the workplace, and increased job opportunities. Classes are conveniently available at Northwestern College’s Bridgeview campus. The Medical Assisting program presents an ideal path toward a fulfilling career in healthcare.

A Powerful Combination

With all of the professional opportunities afforded to those looking for a career as a medical assistant, students can find a powerful combination of success with Northwestern College’s Medical Assistant program.

Northwestern College is accredited by the Higher Learning Commission, 230 S. LaSalle St., Suite 7-500, Chicago, IL 60604, www.hlcommission.org. Review our consumer information at www.nc.edu/ci.

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A healthcare career in Medical Assisting

In today’s healthcare landscape, there’s a lot of uncertainty. Will the Affordable Care Act remain as the law of the land? If it does, for how long? Or will Congress repeal and replace it with a new policy?

However, even with all of this uncertainty, there are still some things that can be counted on when it comes to healthcare today in the U.S.—one of which is the growth and high demand of certain related career fields.

One of the more impressive cases in point on that front is the medical assistant.

If you’ve ever been to a hospital or medical clinic, the odds are very good that you’ve experienced the services of a medical assistant. Medical assistants are some of the more versatile members of the healthcare team. Some of the things they’re tasked with include:

• Administrative Duties—medical assistants help with front-office responsibilities like answering phones, scheduling appointments, helping patients with insurance forms, and billing, among others.
• Patient Care—physicians and nurses rely on medical assistants to help with things like taking vital signs, prepping patients for exams, electrocardiograms, educating patients and families, and phlebotomy, among others.

This dual role is one of the things that sets medical assistants apart from other members of the healthcare team.

One of the other things that has set medical assistants apart in recent years—and should continue to do so in the future—is the rapid, extreme growth in the projected need for well-trained MAs across the country and in Illinois.

In fact, according to the U.S. Department of Labor, Bureau of Labor Statistics, the need for medical assistants nationwide is expected to grow by 23 percent between 2014 and 2024. That means there would be the addition of approximately 138,900 medical assistants across the country in that time frame.

The state of Illinois, too, expects dramatic growth in the opportunities for medical assistants. According to O*Net Online, between 2014 and 2024 Illinois will see approximately 630 job openings each year for medical assistants—a growth of 12 percent.

So what’s driving all of this projected growth? A lot of things, actually.

• More people are insured—with the Affordable Care Act, millions of Americans who previously weren’t insured now are. That means more people regularly visiting medical facilities for treatment and service.
• An aging population—as Baby Boomers continue to reach old age, and with a higher percentage of Americans now over the age of 65, healthcare facilities are seeing more and more visitors and therefore need to increase their staff.
• Professional roles evolving—with such a dramatic increase in the number of patients seeking care, physicians and nurses are relying on medical assistants to take on a wider range of responsibilities in terms of their clinical duties.

So with so much projected growth, as well as the fact that the median yearly income for medical assistants in Illinois is $31,900 according to O*Net, how can you take advantage and create a better future for yourself?

Simple. Find a good medical assistant education and training program. Key things to look for when searching for a top-notch program include:

• Accreditation
• Hands-on training
• Excellent faculty with real-world experience
• A supportive learning environment
• Modern facilities and learning resources

Additionally, many high-quality programs also design their programs to meet the needs of a wide range of students, and as a result offer flexible scheduling options, convenient locations, online courses, and evening and weekend classes.

Northwestern College’s Medical Assistant Program

Established in 1902, Northwestern College has a rich history of serving students in the greater Chicago area who are looking for a quality education and training that’s focused and comprehensive. With programs in healthcare and business, Northwestern College offers accredited programs and is founded on the mission of meeting the distinct needs of each student who walks through its doors.

The Medical Assisting program at Northwestern College is designed to prepare students for entry into a career as a medical assistant in any number of different settings. The program’s goals include preparing students:

• To prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills) and affective (behavior) learning domains.
• To provide academic assessment of critical thinking, effective communication, and personal responsibility of students in the medical assisting program.
• To prepare graduates of the medical assisting program to be self-assured, responsible, and competent in the field of medical assisting.
• To provide the community with skilled medical assistants that interacts with patients in a professional and empathic manner.
• To prepare students to become (AMT) Registered Medical Assistants.
• To encourage lifelong learning opportunities.

The program’s curriculum is designed to prepare students with the following skills:

• Preparing patients for examination
• Taking vital signs and medical histories
• Assisting with examinations, treatments, and office surgeries
• Performing laboratory procedures and electrocardiograms
• Instructing patients in preparing for X-ray and laboratory examinations
• Communicating after-care instructions
• Assuming medical office responsibilities
• Working with healthcare computers and IT systems

The Medical Assisting certificate program prepares students to sit for the Registered Medical Assistant (RMA) credentialing exam administered by American Medical Technologists. The RMA certificate is recognized throughout the medical assisting profession. The RMA credential means a professional edge, increased prestige in the workplace, and increased job opportunities. Classes are conveniently available at Northwestern College’s Bridgeview campus. The Medical Assisting program presents an ideal path toward a fulfilling career in healthcare.

A Powerful Combination

With all of the professional opportunities afforded to those looking for a career as a medical assistant, students can find a powerful combination of success with Northwestern College’s Medical Assistant program.

Northwestern College is accredited by the Higher Learning Commission, 230 S. LaSalle St., Suite 7-500, Chicago, IL 60604, www.hlcommission.org. Review our consumer information at www.nc.edu/ci.

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